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    <loc>https://www.care-fully.com.au/testimonials</loc>
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    <lastmod>2020-03-23</lastmod>
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      <image:title>Testimonials - “</image:title>
      <image:caption>Caitlin's story and the way she was able to connect with all of us in the room was fantastic. She provided great insight into the importance of understanding and connecting with our customers and how the power of language can easily influence our interactions and any potential outcomes. Thank you Caitlin it was great to have you come and share your own experience with our team, highly informative and valued! Joanna Gregoriou, Health Support Manager, Life Insurance Consumer Division, BT</image:caption>
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      <image:title>Testimonials</image:title>
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      <image:title>Testimonials</image:title>
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      <image:title>Testimonials</image:title>
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      <image:title>Testimonials</image:title>
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      <image:title>Testimonials - “</image:title>
      <image:caption>Caitlin provides a unique perspective of health care as patient, carer and health worker. Her experiences as a patient and family member provide powerful reminders of what is important for people at their most vulnerable. She tells her stories with honesty and vulnerability which touch at your heart; I don’t think there was a dry eye in the room at the end of her presentation! Thank you Caitlin for sharing your story to better understand what patient centred care looks like from the patient perspective. Jacqui Blackshaw, RN</image:caption>
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      <image:title>Testimonials - “</image:title>
      <image:caption>As well as performing speaking engagements and taking part in panel discussions on cancer care, Caitlin has frequently represented the patient perspective in national broadcast and print media for Chris O’Brien Lifehouse. She is honest, articulate and engaging. Caitlin speaks from the heart and is entertaining and professional in equal measure. Through her clinical experience she portrays complex scientific information in a manner that is readily comprehensible. We’ve been lucky to count her as a friend and representative of our cancer hospital. Kirsty Elliot, Chris O'Brien Lifehouse</image:caption>
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      <image:title>Testimonials - “</image:title>
      <image:caption>Thank you to Caitlin who worked with us, presenting a training course on ‘Effective Communication and Critical Thinking’ to an Insurance group. Caitlin provided the group with wonderful and insightful accounts of both her experience as a ‘patient’ and her experience as a Manager, and related sensitively how both of those experiences impacted her and others. Her accounts both engaged and challenged the group, and she facilitated the group to consider the consequences of their current actions and to consider other ways to make a better difference. Caitlin provided the group with lots of opportunity to ask and explore issues related to patient care and patient communication. Caitlin is an engaging and informed presenter, our feedback from the training was exceptional, particularly, feedback from the group that Caitlin assisted them to confront issues and change the way they thought about aspects of communication and patient care. Working with Caitlin was a pleasure, she is a knowledgeable, considered and informed presenter- and lots of fun! Vicki Ruskin, Principal Consultant, Thrive RE Consulting</image:caption>
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      <image:title>Testimonials - “</image:title>
      <image:caption>Caitlin has presented for us in our ANZGOG Survivors Teaching Students Program and on other occasions for us professionally at ANZGOG (Australia New Zealand Gynaecological Oncology Group). Caitlin is an accomplished and articulate speaker who really knows how to connect with her audience. Speaking from both her professional health background and personal experience, Caitlin has much to offer regarding insights into what is important in delivering patient centred care. Dr Helen Gooden, STS National Coordinator, ANZGOG</image:caption>
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      <image:title>Testimonials</image:title>
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  <url>
    <loc>https://www.care-fully.com.au/old-website</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2019-12-19</lastmod>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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      <image:title>OLD WEBSITE</image:title>
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  </url>
  <url>
    <loc>https://www.care-fully.com.au/what-we-do</loc>
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    <lastmod>2020-03-24</lastmod>
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      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5dfb0a9ed92add1f009223b4/1576733353142/CareFully+Icons-04.png</image:loc>
      <image:title>What We Do</image:title>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e73ffa125afdb570c7d7ce2/1584660401538/CareFully+Cares</image:loc>
      <image:title>What We Do</image:title>
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    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e79cef904497b59a69ffa73/1585041153050/CareFully+Caring+4.jpg</image:loc>
      <image:title>What We Do</image:title>
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  <url>
    <loc>https://www.care-fully.com.au/blog</loc>
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    <lastmod>2021-05-05</lastmod>
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  <url>
    <loc>https://www.care-fully.com.au/blog/compassionatecommunication</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2020-07-05</lastmod>
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      <image:title>Blog - How do I communicate compassionately with patients?</image:title>
      <image:caption>During these challenging covid-19 times, with digital health on the rise, compassionate communication is more important than ever.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5efc3d3df3e52d1652c76838/1593751701637/</image:loc>
      <image:title>Blog - How do I communicate compassionately with patients?</image:title>
      <image:caption>Being curious about your patients will naturally lead to compassion.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5efc0d2e3870793ad68b1ae8/1593751701631/20190703-Caitlin-Delaney-9.jpg</image:loc>
      <image:title>Blog - How do I communicate compassionately with patients?</image:title>
      <image:caption>For CareFully founder Caitlin, little acts of kindness made all the difference to her cancer journey. “The use of touch and eye contact, and genuine interest in how I was, made me feel cared about.”</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5efc3f0733d4e1540bc07461/1593751701634/dentist-and-patient+copy.jpg</image:loc>
      <image:title>Blog - How do I communicate compassionately with patients?</image:title>
      <image:caption>Smiling, being positive, and taking the time to build rapport can make a huge difference to a patient’s experience.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5efe904acbffa3052c3f5eb2/1593751701643/roman-kraft-0EVKn3-5JSU-unsplash.jpg</image:loc>
      <image:title>Blog - How do I communicate compassionately with patients?</image:title>
      <image:caption>Compassionate care doesn’t have to cost any more time or effort, yet its impact is life changing, and perhaps even lifesaving.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5efd2aafc70d93588bcfd883/1593751701640/</image:loc>
      <image:title>Blog - How do I communicate compassionately with patients?</image:title>
      <image:caption>Many organisations place more emphasis on technical skills over soft skills. It is not standard to up-skill or provide feedback on staff’s communication skills.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.care-fully.com.au/blog/how-do-i-recall-compassionate-care-tips-once-i-leave-training-workshops-and-resume-my-busy-role</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2021-05-14</lastmod>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/6098cad4b29fb10a8f746969/1620627771067/Smiling+Dr+thumbs+up.jpg</image:loc>
      <image:title>Blog - How do I embed compassionate care towards my patients?</image:title>
      <image:caption>Studies show that when compassionate care is a day-to-day organisational norm, both the patient and staff experience improves. Compassionate care leads to better patient outcomes, higher staff performance and engagement, and lower costs within healthcare systems and payers.</image:caption>
    </image:image>
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      <image:title>Blog - How do I embed compassionate care towards my patients?</image:title>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/6098c5c2ef1e507d59e924be/1620628574042/Forget-Me-Not-complete+image.png</image:loc>
      <image:title>Blog - How do I embed compassionate care towards my patients?</image:title>
      <image:caption>The Forget Me Not App suits busy healthcare professionals as it only takes a few minutes each day to improve skills and knowledge, and staff can engage with the App at a time that suits them.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/609e342fd703156e6eb8fd8a/1620980788868/Aged-Carer-Carefully-forget-me-not-App.gif</image:loc>
      <image:title>Blog - How do I embed compassionate care towards my patients?</image:title>
      <image:caption>CareFully have partnered with Forget me Not to deliver a Compassionate Care App. This App will embed the skills and knowledge required to consistently deliver compassionate care.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/6098cde662476a7cb9c20cbb/1620719517667/FMN-Delivery-Partners-04+Image.png</image:loc>
      <image:title>Blog - How do I embed compassionate care towards my patients?</image:title>
      <image:caption>By engaging with the Forget Me Not App, staff can quickly and easily be reminded of what it takes to be compassionate.</image:caption>
    </image:image>
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    <loc>https://www.care-fully.com.au/blog/tag/healthcarehero</loc>
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  <url>
    <loc>https://www.care-fully.com.au/blog/tag/patient+centred+care</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/workshop</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/training</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/compassion</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/nurses</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/healthcare</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/human+centred+design</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/patient+voice</loc>
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  <url>
    <loc>https://www.care-fully.com.au/blog/tag/patient</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/culture</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/telehealth</loc>
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    <loc>https://www.care-fully.com.au/blog/tag/cancer</loc>
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  <url>
    <loc>https://www.care-fully.com.au/blog/tag/care</loc>
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  <url>
    <loc>https://www.care-fully.com.au/features</loc>
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    <priority>0.75</priority>
    <lastmod>2019-12-19</lastmod>
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      <image:title>Features</image:title>
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      <image:title>Features</image:title>
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  <url>
    <loc>https://www.care-fully.com.au/contact-us</loc>
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    <lastmod>2020-03-24</lastmod>
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      <image:title>Contact Us</image:title>
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  <url>
    <loc>https://www.care-fully.com.au/about-us</loc>
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    <lastmod>2020-03-24</lastmod>
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      <image:title>About Us</image:title>
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    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5dfc2a7f9c3fb66d774bf92b/1576807104760/CareFully</image:loc>
      <image:title>About Us - Our Mission</image:title>
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      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e74050353175204f618515a/1584661776433/CareFully</image:loc>
      <image:title>About Us</image:title>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5dfc29a581d2224a26e427bd/1576807195093/Circle+Image+1.jpg</image:loc>
      <image:title>About Us - Services</image:title>
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      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e73fb5436354b1979c2a99c/1584659291178/CareFully+Caring+3.jpg</image:loc>
      <image:title>About Us</image:title>
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  </url>
  <url>
    <loc>https://www.care-fully.com.au/our-mission</loc>
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    <priority>1.0</priority>
    <lastmod>2020-03-25</lastmod>
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      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5dfc196da0e46028b174f394/1576802678024/CareFully+Icons-02.png</image:loc>
      <image:title>Our Mission</image:title>
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    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e73fa0e17379b5a4723128c/1584658967836/CareFully+Testimonials.jpg</image:loc>
      <image:title>Our Mission</image:title>
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  <url>
    <loc>https://www.care-fully.com.au/our-services</loc>
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    <lastmod>2020-03-24</lastmod>
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      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5dfc0c1b2609a74e39159c34/1584931836285/CareFully+Bespoke+Training+Workshop</image:loc>
      <image:title>Our Services</image:title>
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    <image:image>
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      <image:title>Our Services</image:title>
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    <image:image>
      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e73feeccce55720d9696f05/1584931812863/CareFully+Keynote+Speaking</image:loc>
      <image:title>Our Services</image:title>
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  <url>
    <loc>https://www.care-fully.com.au/our-founder</loc>
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    <lastmod>2021-02-09</lastmod>
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      <image:loc>https://static1.squarespace.com/static/5d5d48e91031d5000147fd35/t/5e740726686d2e3ba5db3e06/1584662324948/CareFully</image:loc>
      <image:title>Our Founder</image:title>
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